Position Summary

The Student Assistant will support the daily operations, programs, and community-facing work of the Office of Workforce Development & Community Partnerships.

Working alongside department staff, the student will assist with program coordination, customer service, communications, data entry, event preparation, marketing and outreach efforts, and administrative projects connected to workforce training, employer partnerships, and community initiatives.

This position is designed to provide hands-on professional experience while helping students develop transferable skills in communication, organization, project support, marketing, and workplace professionalism.

Key Responsibilities

• Provide friendly and professional customer service to students, visitors, employers, and community partners.
• Answer phones, greet visitors, and respond to general questions about programs and services.
• Assist with student registration, data entry, attendance tracking, and record maintenance.
• Support workshops, trainings, meetings, and special events by preparing materials and assisting with setup and coordination.
• Help maintain calendars, contact lists, spreadsheets, digital files, and other department records.
• Assist with email communication, outreach efforts, and promotional or informational materials.
• Support marketing efforts for department programs, events, and initiatives, including helping develop and distribute digital and print content.
• Assist with social media, promotional campaigns, and other communications projects as needed.
• Support staff with research, scheduling, program preparation, and special projects.
• Maintain confidentiality and follow college policies related to student and program information.
• Participate in team meetings and contribute ideas that support department programs and initiatives.
• Perform other related duties as assigned.

Preferred Qualifications

• Current SUNY Broome student in good academic standing.
• Strong communication and interpersonal skills.
• Dependable, organized, and able to follow through on assignments.
• Comfortable working with students, staff, employers, and community members.
• Basic computer skills and willingness to learn new systems and tools.
• Interest in communications, marketing, social media, event support, or community engagement is a plus.
• Ability to manage multiple tasks and ask questions when clarification is needed.
• Positive attitude and willingness to contribute as part of a team.
• Previous customer service, office, event, marketing, volunteer, or student-leadership experience is helpful but not required.

What You’ll Gain

Students in this position will develop experience in:

• Professional communication and customer service
• Office and administrative operations
• Program and event coordination
• Marketing, outreach, and promotional communications
• Data entry and record management
• Workforce and community engagement
• Project organization and time management
• Professional networking
• Career readiness and workplace skills