Tuition and Fees Refund Appeal and Dispute Instructions
If a student thinks there is an error on their bill or if they have an extenuating circumstance, they must file an appeal in writing (see below for submission options) Students must submit their appeal within one year from the end of the semester in which the tuition liability occurred. Students with an outstanding debt who wish to make payment arrangements that would allow a return to school should not request an appeal. These students must contact the Student Accounts Office at 607-778- 5230 to discuss options.
Withdrawal procedures and the add/drop refund dates are publicized on the College website, posted in campus offices, and are included in the Financial Responsibility Agreement (pdf) which is required to be accepted by students upon registration. Appeals will be reviewed for extenuating circumstances which resulted in the student not being able to complete an official withdrawal or not being able to comply with the required time frame. Non-attendance in class is not a basis for appeal. A student’s lack of awareness of registration, withdrawal, add/drop and other related matters are not subject to appeal.
Room and Board charges are not subject to the tuition appeals process. For more information on room and board charges, contact the Director of Housing at 607-778-5307.
Examples of Circumstances under which a student can appeal:
Submission of an Appeal:
Please choose one of the following methods to submit your written appeal. Phone calls or appointments are not accepted for appeals under any circumstances. All information submitted is strictly confidential.
Please do not submit multiple appeals for the same issue. If you have documentation to add after you have submitted your case or have questions, you can send them to the Committee at SFSAppeals@sunybroome.edu.
Submit electronically (preferred method):
By fax: 607-778-5441 Appeals submitted by fax must include the Tuition and Fees Appeals Form (pdf).
By mail:
Appeals submitted by postal mail must include the Tuition and Fees Appeals Form (pdf).
SUNY Broome Community College
Appeals
c/o Student Accounts Office
PO Box 1017
Binghamton NY 13902
Appeal decisions are final.
Students considering an appeal for a semester in which they received Financial Aid: Students are encouraged to discuss the implications of submitting a tuition and fee appeal with a Financial Aid advisor. In the event an appeal is approved, and courses are removed from a student’s schedule, any corresponding financial aid shall also be adjusted. Adjustments to financial aid may result in the student being billed for the difference in the amount of the revised financial aid and the amount of financial aid which had been disbursed to the student based on the student’s original submitted enrollment.