Employee Handbook

Technology & Access

In today’s digital campus environment, staying connected and informed is essential for success. This section provides a comprehensive overview of the technology services and resources available to all employees. From secure network access and desktop computing standards to telecommunication tools and custom programming support, our Information Technology Services (ITS) team is here to ensure you have the tools you need to work efficiently and effectively.

You’ll also find important policies for network and guest wireless use, details about the MyCollege web portal, and guidance for navigating both wired and wireless connectivity. Whether you’re logging in for the first time or troubleshooting a tech issue, this section serves as your go-to guide for campus technology access and support.

ITS supports all faculty and staff with secure and reliable computing, networking, telecommunications, and programming services.
For further details on campus email, wireless access, remote connectivity, and more, visit the ITS website.

Need help using the campus phones or setting up your voicemail? This page provides step-by-step instructions to guide you through the process.
📞 Access the Phone and Voicemail Instructions here

SUNY Broome’s Network Use Policy outlines how electronic information is protected to maintain confidentiality, integrity, and availability. It helps safeguard sensitive data from theft or unauthorized access.

View the full policy

SUNY Broome encourages responsible printing to manage costs and reduce paper waste. Student printing is limited to academic needs only, and all employees are urged to utilize electronic media when possible.

View the full Printing Policy

SUNY Broome offers Wi-Fi internet access to all employees across campus. Please note, this service is separate from cellular wireless services provided by providers like Verizon or AT&T, which are not supported by the college.

Learn more about wireless internet

Staying safe online is essential for protecting college data—and your own. SUNY Broome has outlined the top five cyber security tips every employee should know to help prevent breaches and keep our systems secure.

Check out the Cyber Security Guide for Employees

SUNY Broome provides three general access computer labs across campus, which can be a helpful resource for employees needing access to network-connected computers. These labs are equipped for internet use, printing, and campus email—useful for quick access when away from your desk or during campus events.

Learn more about Campus Labs and locations

Your SUNY Broome email is the primary way the college communicates with you—so it’s important to check it regularly! To access your email, go to Gmail and log in using your campus computer account (e.g., username@sunybroome.edu) and your password.

More info and support on Employee Email

MyCollege is your go-to portal for accessing important college information and services. Log into MyCollege to stay up to date on campus news, including weather-related closures, check your grades, request transcripts, and manage other college services. It’s an essential tool for staying connected to all things SUNY Broome!

MyCollege Support

Multi-Factor Authentication (MFA) adds an extra layer of security to protect your accounts from threats like hacking, phishing, and unauthorized access. It combines something you know (your username and password) with something you have (your phone or email) to secure your logins. SUNY Broome is committed to staying ahead of the curve when it comes to IT security, and MFA is a key part of that effort.

Get started with MFA here

SUNY Broome’s Security Incident Response Plan outlines how IT security incidents are handled and resolved. If you suspect a cyber security issue, report it right away.

View the Full Plan

Report Incidents: ITSecurity@sunybroome.edu
For Assistance:

  • Hours: (Monday – Friday, 8:30 a.m. – 5 p.m.)
  • Email: ITSupport@sunybroome.edu
  • Call: 607-778-5011
  • Visit: Business Building, Room 123
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